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Government / Public Sector
Records & Information Management

Enterprise Records and Information Management Modernization

Modernizing legacy SharePoint environments and document management practices for a government agency with a secure, compliant, and scalable Microsoft 365 Records & Information Management solution.

Sector / Focus: Records and Information ManagementMicrosoft 365Microsoft PurviewRecords ManagementInformation GovernancePower Apps
Enterprise Records and Information Management modernization using Microsoft 365, SharePoint Online, and Microsoft Purview

The Challenge

The client relied on legacy SharePoint 2010/2013 environments, manual processes, and outdated document management practices, resulting in compliance risks, fragmented information, and inefficient business operations. They required a modern, secure, and compliant Records & Information Management solution within Microsoft 365.

Our Solution

InnovaGrid Tech designed and delivered a comprehensive Records & Information Management solution built on the Microsoft 365 platform. Our team implemented an enterprise-wide Information Governance Framework by leveraging SharePoint Online, Microsoft Purview, and the Power Platform.

SharePoint Migration & Modernization

  • Migrated legacy SharePoint 2010/2013 environments to modern SharePoint Online using ShareGate while maintaining data integrity and minimizing business disruption.
  • Designed modern SharePoint architecture using Communication Sites, Team Sites, Hub Sites, and Microsoft Teams integration.

Microsoft Purview & Information Governance

  • Implemented Microsoft Purview capabilities including retention labels, retention policies, records management, audit logging, eDiscovery, and data classification.
  • Designed standardized information architecture with enterprise metadata, content types, taxonomy, and document classification.
  • Improved permissions management, security, and compliance across the Microsoft 365 environment.

Power Platform Modernization

  • Modernized legacy InfoPath forms by developing responsive Power Apps applications.
  • Automated approval workflows using Power Automate.
  • Automated governance processes including site provisioning, approval workflows, archival, and lifecycle management.

Governance & Enterprise Adoption

  • Developed governance standards, migration strategy, technical documentation, and operational procedures to support long-term adoption.
  • Established standardized permissions and governance controls across the Microsoft 365 environment.
  • Streamlined site lifecycle management including provisioning, archival, and content retention.

Key Results

  • Successfully modernized legacy SharePoint environments into a scalable Microsoft 365 digital workplace.
  • Established a centralized Information Governance Framework across the organization.
  • Improved regulatory compliance through Microsoft Purview Records Management and retention policies.
  • Reduced manual document management processes through workflow automation.
  • Replaced legacy InfoPath forms with modern Power Apps applications.
  • Improved document discoverability using structured metadata and content classification.
  • Enhanced information security through standardized permissions and governance controls.
  • Streamlined site lifecycle management including provisioning, archival, and content retention.
  • Increased operational efficiency by automating governance and approval processes.
  • Delivered a secure, compliant, and future-ready Records & Information Management platform supporting enterprise growth.

Measurable Outcomes

ModernizedLEGACY SHAREPOINT ENVIRONMENT
CentralizedINFORMATION GOVERNANCE
ImprovedREGULATORY COMPLIANCE

Case Study FAQs

What was the main challenge faced by the government agency?

The organization relied on legacy SharePoint 2010/2013 environments, manual processes, and outdated document management practices that created compliance risks, fragmented information, and inefficient business operations.

Which technologies were used for the Records & Information Management solution?

The solution used SharePoint Online, Microsoft 365, Microsoft Purview, Power Apps, Power Automate, Azure Functions, ShareGate, and PowerShell.

How were legacy SharePoint environments modernized?

Legacy SharePoint 2010/2013 environments were migrated to SharePoint Online using ShareGate while maintaining data integrity and minimizing business disruption.

How did Microsoft Purview improve information governance?

Microsoft Purview was used for retention labels, retention policies, records management, audit logging, eDiscovery, and data classification to strengthen compliance and information governance.

How were legacy InfoPath forms modernized?

Legacy InfoPath forms were replaced with responsive Power Apps applications, with Power Automate used to automate related approval and governance workflows.

How were governance processes automated?

Power Automate was used to automate site provisioning, approval workflows, archival, lifecycle management, and other governance processes.

Project Specs
Client Sector:Government / Public Sector
Primary Focus:Records and Information Management
Technologies & Tools:
Microsoft 365Microsoft PurviewRecords ManagementInformation GovernancePower AppsPower AutomateAzure FunctionsShareGatePowerShellGovernmentPublic SectorComplianceDocument ManagementDigital Transformation
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